Privacy Policy

Last Updated: June 29, 2026
This Privacy Policy describes how the "Eng. Muneer Abukwaik ERP" mobile application (hereinafter referred to as the "App") collects, uses, stores, and protects your information. The App is developed and operated for the Eng. Muneer Abu Kwaik Group (Decoration and Contracting) to manage internal business operations, employee attendance, project tasks, and client communications.
By downloading, installing, or using this App, you agree to the collection and use of information in accordance with this policy.
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1. INFORMATION WE COLLECT
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To provide our ERP services, we collect several types of information from our users (Employees, Workers, and Clients):
a. Account and Profile Information
   - Basic Info: Full Name, email address, username, password, phone number, and profile picture.
   - User Role: Your designated role within the company system (e.g., Employee, Worker, or Client).
b. Attendance and Shift Logs (Employees & Workers)
   - Clock-In/Out Times: Timestamps of when you start and end your shifts.
   - Shift Selections: Details of the work shifts you select and the duration of your work sessions.
c. Media and Document Uploads
   - Camera and Gallery Access: If you upload photos to showcase project progress or attach them to requests, the App accesses your device's camera and photo gallery (with your permission).
   - Document Files: Access to device files when uploading PDF documents or other attachments for formal requests (such as leave or advance requests).
d. Task and Project Management Data
   - Details of projects, tasks assigned to you, status updates, progress photos, and communications related to company workflow.
e. Financial and Human Resources Requests
   - Information submitted regarding financial entitlements, salary/advance payment requests, leave/vacation balance tracking, and resignation submissions.
f. Technical and Device Data
   - Device and OS details (model, operating system version).
   - Unique notification tokens required to deliver push notifications.
   - Crash logs and diagnostic data to help us fix bugs and ensure stability.
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2. HOW WE USE YOUR INFORMATION
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We use the collected information for various administrative and operational purposes, including:
- Authentication & Security: To verify your identity and grant access to authorized system modules based on your role.
- Attendance Tracking: To document work hours, manage shifts, and calculate financial entitlements accurately.
- Project & Task Coordination: To track project progress, assign tasks, and facilitate collaboration between management, employees, workers, and clients.
- Processing HR Requests: To manage, review, and process advance payments, leave balances, and resignation requests.
- Push Notifications: To you about new tasks, project updates, messages, and announcements.
- Performance & Bug Fixing: To identify application errors, monitor performance, and enhance the overall user experience.
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3. THIRD-PARTY SERVICES
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The App utilizes reliable third-party services to support its core features. These services may collect and process information in accordance with their own privacy policies:
- Firebase (Google LLC)
  Used for database connectivity and Firebase Crashlytics to monitor application stability, gather crash logs, and improve performance.
  Privacy Policy: https://firebase.google.com/support/privacy
- OneSignal (OneSignal, Inc.)
  Used to send push notifications regarding tasks, shift updates, and company announcements.
  Privacy Policy: https://onesignal.com/privacy_policy
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4. DATA STORAGE AND SECURITY
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- Local Caching: We use secure local storage (GetStorage) on your device to keep you logged in, save your settings, and cache essential parameters for offline access.
- Cloud Storage: ERP records, tasks, files, and attendance details are safely transmitted and stored on our secure cloud servers.
- Data Protection: We implement industry-standard security measures (such as SSL encryption and access control levels) to protect your personal and operational data from unauthorized access, loss, or disclosure.
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5. DATA RETENTION
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We retain your personal information and work-related data for as long as your account is active or as necessary to fulfill the business and administrative requirements of the Eng. Muneer Abu Kwaik Group. If you cease working with the organization or request account deletion, we may retain certain information as required to comply with legal, financial, and auditing obligations.
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6. YOUR RIGHTS
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Depending on your role and status, you have the right to:
- Access the personal information associated with your account.
- Correct or update inaccurate data directly through your profile or by contacting administration.
- Request the deletion of your account and personal records (subject to regulatory and company policies regarding active employment and financial records).
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7. CHANGES TO THIS PRIVACY POLICY
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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App or notifying you through push notifications. You are advised to review this policy periodically for any changes.
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8. CONTACT US
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If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact the administration at:
Eng. Muneer Abu Kwaik Group (Decoration)
Phone: [Insert Contact Phone Number]
Address: [Insert Office Address]